Job Duties / Qualifications, Skills and Abilities(QSA)

Job Duties Job Duties

• Administration of exams including set-up of spaces and equipment and taking payments
• Supervise writing of high-stakes and other exams and reporting issues of academic misconduct
• Follow the protocol for exam security and integrity and candidate check-in as laid out in the manual and / or as per the specialized exam, including electronic monitoring equipment (Security camera system, NetSupport)
• Provide assistance to Assessment Leads and Test Centre Clerks in administrative work using technology, including data entry and utilization of Testing Systems (ex.

Websites, LockDown browser, reading software, etc.)

• Maintain confidentiality and test security of exam takers
• Maintain a test environment free from distractions
• Emotional intelligence in contributing to a welcoming environment for the students when writing exams in a high stress environment
• Reading / Scribing for equity students
• Participate in required training and follow-up for the invigilation of specialized exams (including occasional assessment)

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE Specific Accountabilities Duties Required Qualifications, Skills and Abilities (QSA)

• Grade 12 or equivalent
• Customer Service and interpersonal skills, including a professional demeanor and ability to work with exam candidates comfortably without creating unnecessary pressure or unrealistic expectations
• Basic computer skills (Microsoft Office, internet, Zoom), data entry and keyboarding, and the capacity to learn specialized software
• Attention to detail and observation skills to recognize academic misconduct while invigilating small and large groups
• Demonstrated clear, concise, and effective verbal and written communication skills
• Ability to maintain confidentiality
• Effective organizational skills
• Ability to work in a team creating successful working relationships with others
• Values diversity

Desired QSA Required Competencies