Position Description

General Description of Duties :

This position assists with various clerical, administrative and customer service tasks, in addition to other duties, in the fast paced, daily operation of a service center.

The position involves regular communication with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction.

Qualifications :

• Good verbal and written communication skills are required.
• Good typing / data entry and clerical skills are required.
• Must be able to follow instructions and procedures.
• Must be organized and able to multi-task and prioritize workload.
• Must manage time efficiently and work with a sense of urgency to meet deadlines.
• Must be willing to work evenings and on an as-needed basis.
• Experience in billing, collections, tracing, ten-key and OS&D is preferred.
• Experience in the transportation industry is preferred.
• Proficiency in Microsoft Office Applications (Word, Excel and Outlook) is preferred.

Work Hours :

• Generally Monday through Friday
• Evening and Daytime Shifts
• Must be willing to work evenings and on an as-needed basis

Benefits :

• Excellent Wages and Retirement Benefits
• Insurance : Medical, Dental and Vision Coverage
• Paid Time Off : Vacation and Sick Pay
• Company Sponsored 401(k)