Job Posting : Communications & Outreach Officer

Status : Regular Full-Time

Position level : Level 8

Hiring range : $68,130.57 - $78,982.01 annually

Salary range : $68,130.57 - $91,561.79 annually

Job Location : Executive Office, 32 Heath Street West (Hybrid - In-person / remote)

A little about us

Hi, we’re Mothercraft, and we’re so excited to meet you!

For nearly a century, we’ve been a trailblazer in promoting healthy child development and supporting families in our community.

We’re dedicated to excellence and constantly exploring innovative concepts and ideas related to childcare and education.

At Mothercraft, we celebrate diversity and strive to cultivate a warm and inclusive environment that welcomes everyone. Join us in our mission to help children thrive and families flourish!

A little about our Executive Office

The Communications & Outreach Officer is a member of the Executive Office team reporting to the Executive Director. This role will work closely with the Executive Director and the Senior Leadership Team.

The Executive Office is responsible for ensuring that Mothercraft complies with all statutes governing its operations and pursues opportunities that align with the organization's Strategic Plan and Mission, Vision and Values.

Job Summary

As our newest Communications & Outreach Officer , you will lead, develop, and implement communication and outreach strategies for Mothercraft’s direct service programs.

You will bring a communication lens to ensure messages are clear and ensure all materials and resources adhere to Mothercraft’s standards.

You will also work with the senior staff and support direct service programs to develop, lead, and implement outreach strategies to increase the number of service users participating and engaging in Mothercraft’s programs.

Sound exciting? Here’s a little more

As a Communications & Outreach Officer, you will

• Report to the Executive Director
• Lead, write, and edit content for staff bulletins and other employee communications channels
• Provide leaders with communications support by developing briefing materials, presentations, and speaking remarks for projects and events
• Organize, lead, and prepare Mothercraft’s Annual reports
• Create and curate communication for service users and external stakeholders
• Develop and implement outreach plans to increase service user participation and engagement in Mothercraft’s services
• Collaborate with the Executive Director, Senior Leadership team, and management to identify, plan, and facilitate outreach activities, including conducting presentations, dissemination of information, and participating in community events, etc.
• Create and develop promotional communications materials and resources for all programs independently or alongside a third-party graphic designer
• Develop and assist in creating and implementing communication and brand standards
• Develop and maintain organizational systems to store and organize all communication materials and resources

You will be set up for success if you have

• Diploma in Communications, Public Relations, or a related field or related work experience
• A minimum of four (4) years of experience in community service organizations
• Five (5) to seven (7) years of related experience at a senior administrative level in an office environment
• Experience in the not-for-profit / charity sector, ideally within a community, social services or healthcare field
• Experience with corporate communications, public relations, and community involvement
• Satisfactory vulnerable sector police reference check

As the ideal candidate, you possess

• Good written and verbal communication skills
• A flexible and collaborative approach
• Ability to establish and maintain cooperative working relationships
• Discretion and ability to deal with confidential information
• Excellent time management skills
• Ability to work independently with minimal supervision
• Ability to foster good working relationships with all stakeholders
• Understand and follow oral and written directions

Why you’ll love working at Mothercraft

Our people are at the heart of everything we do here at Mothercraft, and we take pride in fostering an inclusive space that inspires our team to love where they work! From rewarding career opportunities to a comprehensive benefits package and a defined benefit pension plan, we go above and beyond to prioritize your success and here’s how we do it

• Team : We’re a team of passionate individuals committed to supporting healthy child development and positively impacting families and communities.
• Benefits : Enjoy a comprehensive benefits package that includes extended health, dental, life insurance, and long-term disability coverage, ensuring that you and your family are well taken care of.
• Pension : Take advantage of our defined benefit pension plan, which provides financial security and stability for your future.
• Time off : Enjoy generous paid time off, including vacation starting at three weeks, 12 sick days, and three floater days a year, allowing you to take the time you need to recharge and relax.
• Financial wellness : Participate in our financial wellness program through Enriched Academy, which provides resources and tools to help you achieve your financial goals and improve your financial well-being.
• Life-long learning : We’re life-long learners here at Mothercraft. Grow your skills and knowledge through our professional development opportunities, which will help you stay up-to-date with the latest research and best practices in the field.
• Extra support : Access our Employee and Family Assistance Program, which provides confidential support and resources to help you and your family with a wide range of personal and professional challenges.

Next steps

Apply today by submitting your resume on Linked by November 13, 2024. We appreciate your interest and thank all applicants for their submissions.

However, please note that only shortlisted candidates will be contacted.

Think you’re the ideal candidate, but you don’t meet all the requirements? Apply anyways. We would love to review your application to see if you’re the right fit or find you an alternative opportunity.

Not the role for you? Share this posting with your network.

Diversity and inclusion

Mothercraft is committed to a workforce reflective of the diverse populations we support. We welcome applications from qualified individuals from all backgrounds.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Mothercraft strives to ensure that all recruiting processes are inclusive and barrier-free.

If you require accommodation, please advise the Human Resources Department in advance of attending an interview. We are committed to a selection process and work environment that is inclusive, equitable and accessible.