Culture & Engagement Associate

WHO WE ARE

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across Our people are passionate about their work and public safety.

We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns / operates the largest multi-jurisdictional, tri-service wide-area radio network in We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich.

Learn more at At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

OUR VALUES

RESPECT ACCOUNTABILITY INTEGRITY SERVICE COLLABORATION

Are you passionate about fostering a vibrant and inclusive workplace culture? Do you thrive in a dynamic environment where you can enhance employee engagement, support learning and development, and contribute to meaningful initiatives?

If this sounds like you, E-Comm 9-1-1 is looking for a dedicated Culture & Engagement Associate t o join our People & Culture team.

At E-Comm, we are committed to creating a workplace where everyone feels valued, included, and empowered. As a leading emergency communications center, we understand the importance of a positive workplace culture in our fast-paced, high-pressure environment.

Reporting to the Manager of Culture & Engagement, the Culture & Engagement Associate plays a pivotal role in our diversity and inclusion initiatives, as well as our commitments to Truth and Reconciliation.

In this role, you will primarily be responsible for :

• Contributing to the development of initiatives that promote a positive workplace culture, such as team-building activities, recognition programs, and wellness initiatives
• Assisting with the planning and coordination of employee events and activities, ensuring they are engaging, inclusive, and aligned with organizational goals
• Working with the Manager, Culture & Engagement to develop and maintain relationships with local Indigenous communities and organizations to support E-Comm’s Truth & Reconciliation commitments
• Planning and executing programs, events, workshops, and activities that promote understanding, education, and reconciliation
• Assisting in the rollout of IDEA initiatives, ensuring they are integrated into all aspects of the organization
• Supporting the development and delivery of IDEA-related training programs to promote a culture of inclusion and equity
• Collecting and analyzing data on IDEA metrics, providing insights and recommendations to drive continuous improvement in diversity and inclusion efforts
• Coordinating all aspects of our new employee orientation including scheduling sessions, preparing materials, presenting information, and answering employee questions, ensuring a consistent and inclusive experience for all new employees
• Gathering feedback from new hires about their onboarding experience and recommending improvements to enhance the process
• Supporting Learning & Development by scheduling and organizing training sessions, including booking venues, arranging materials, and coordinating with trainers and participants
• Creating and managing training materials, resources, and documentation to support continuous learning within the organization
• Maintaining records of training participation and progress, and generating reports to evaluate the effectiveness of learning initiatives

WHAT YOU WILL BRING :

• Completion of a certificate or degree in Human Resources or related field, plus experience in a unionized environment, employee engagement, learning and development, or an equivalent combination of training and experience
• Minimum of 2 years’ experience working in a progressive People & Culture environment
• Thorough understanding of human resources best practices, regulations, policies, and procedures related to the work performed
• Ability to work effectively with a diverse workforce and demonstrated ability to promote an inclusive work environment
• Knowledge of strategies for promoting diversity, equity, and inclusion within the workplace
• Prior experience working in a unionized environment would be particularly advantageous
• Excellent verbal and written communication skills for interacting with employees, management, and external partners
• Meticulous attention to detail for handling sensitive employee information and ensuring compliance with regulations
• Capacity to make informed decisions based on data and organizational policies

SECURITY REQUIREMENTS :

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained.

This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER :

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary - with the opportunity for increases
• 4 weeks vacation to start
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
• 100% paid extended health and dental benefits
• Pension employer matched contributions to Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm.

Vaccination Policy : E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

JOB DETAILS :

• Number of positions : One
• Job status : Regular Full-Time
• Hours of work : Monday to Friday, 40 hours per week
• Wage / Salary : A2 $ $62,649 to $ $78,312 annually (2024 rates)
• Employee Group : Exempt
• Department : People & Culture
• Location : E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC)
• CLOSING DATE FOR APPLICATIONS :

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested.

If you require assistance or accommodation due to a disability, please email