customer service representative supervisor

customer service representative supervisor

Offer parameters
CansGlobal Consulting Company Ltd.
$26 an hour
Saskatoon, SK, CA

Woke Type

permanent
full-time

About

  • Education : Bachelor's degree
  • Experience : 1 year to less than 2 years

Asset languages

Mandarin

Work setting

Willing to relocate

Tasks

  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff / workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Organize and maintain inventory

Supervision

  • Information clerks
  • 3-4 people

Computer and technology knowledge

MS Office

Work conditions and physical capabilities

  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Excellent oral communication
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?

Financial benefits

  • Bonus
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 40 hours per week
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