Delivery Driver

6776 Oldfield Rd, Saanichton, BC V8M 2A3, Canada Req #2939 Friday, June 7, 2024

Join our team

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations.

We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

JOB SUMMARY

The Delivery Driver’s primary responsibility is providing direct to store deliveries for a dedicated Metro customer. It is essential that the Delivery Driver creates a positive customer experience by understanding and meeting the customers’ needs.

Success in this role will be determined by customer satisfaction through on time, accurate deliveries and providing a positive customer interaction each and every time you interface with the customer.

S hift :

Tuesday, Wednesday, Friday 8 : 30-5pm

Thursday 10 : 30-7pm

Saturday 7 : 30-4pm

Pay Rate : 23$ to 25$ per hour

RESPONSIBILITIES

Operating a 26-foot 5-tonne truck, conduct deliveries on predetermined route using a Proprietary Smartphone software to provide accurate on time delivery to multiple store locations.

Assigned delivery routes will vary from time to time.

• Strict adherence to completion of all documentation according to SOPs including manifests, obtaining signatures etc.
• At a Metro facility, load pallets with product into the truck for delivery in a manner that prevents damage to the product.
• Adhere to Metro’s safe motor vehicle driving methods, as well as, strict adherence to all Provincial motor vehicle laws.
• Maintain a clean delivery truck, perform daily pre / post shift safety inspections and advise the Supervisor of any concerns or service recommendations.
• Follow all SOPs regarding the safeguarding of Metro and its Customers property against theft.
• Return damaged or product not accepted back to the facility, according to SOP.
• Work with Customer Service, Dispatch Team and the Logistics Coordinator to accommodate rush deliveries and / or changes to the scheduled delivery route.
• Establish a positive relationship with the Client / customer by understanding client expectations, meeting daily commitments, and addressing or referring any service concerns for resolution.
• Adhere to established uniform requirements, maintain a professional image and handle all client interactions in a courteous, customer-oriented manner.
• Demonstrate and promote Metro’s Our WAY values on a daily basis.
• Assisting and potentially hosting onboarding training and development sessions
• Auditing teams on the road to ensure compliance and top service standards.
• Available to provide technical delivery support
• Other duties as assigned.

EXPERIENCE

• Valid Class 5 driver license with a clean driver abstract.
• Minimum of 3 years experience as a class 5 delivery driver in a time-sensitive, customer interfacing environment preferred.
• Experience operating a 26-foot cube truck;
• Experience operating a tailgate is an asset;
• Experience or comfortable using an on-board GPS navigation system.
• Must agree to a criminal background and credit check.

CORE COMPETENCIES :

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

EDUCATION

Completion of secondary school is preferred or equivalent experience.

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering