Job Summary :

The Experienced Dispatch Agent serves as the communication base and control center for all winter operations departments as well as Ski Patrol.

Job Specifications :

• Housing : May Be Available
• Expected Pay Range : $21.00 - $26.56 / hour
• Shift & Schedule Availability : Full Time
• Skill Level : Intermediate

Job Responsibilities :

• To continually strive to exceed our Guest's expectations and to create memories for guests and staff as the best mountain experience again and again.
• To coordinate Patrol operations involving dispatching Patrollers to accidents, organizing medical evacuations and other emergency scenarios.
• Delegate appropriate personnel and resources to situations such as : ski lift breakdowns, avalanches and emergency injury scenarios.
• Maintain daily Patrol Dispatch for all daily operations including : Injuries, ski run trail checks, and avalanche control and accident investigation.
• Ensures transport of Guests and or Staff off the slopes of Whistler or Blackcomb mountains.
• Maintain Dispatch Office and supplies.
• Assist Patrol with Sweep.
• Other duties as assigned

Job Requirements :

• Working knowledge of Whistler and Blackcomb Mountain layouts and operation a definite asset.
• Familiar with emergency procedures in regards to such activities as avalanche control, medical emergencies and ski lift breakdowns.
• Ability to work in a fast paced environment.
• Ability to work under pressure, carrying out multi-tasking duties and remaining calm and alert at all times.
• Recognize priorities when under pressure and understand the sense of urgency required for different emergency situations.
• Working knowledge of computer (Microsoft Word / Excel).
• Excellent interpersonal skills and team play.