Education
No degree, certificate or diploma
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Provide customer service
Experience
- Experience an asset
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week