• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week
• Education :
• Expérience :

Education

Secondary (high) school graduation certificate

Tasks

• Assist clients / guests with special needs
• Take, cancel and change room reservations
• Register arriving guests and assign rooms
• Provide information on hotel facilities and services
• Process group arrivals and departures
• Process guests' departures, calculate charges and receive payments
• Exchange foreign currency
• Balance cash and complete balance sheets, cash reports and related forms
• Answer telephone and relay telephone calls and messages
• Clerical duties (i.e. faxing, filing, photocopying)
• Provide general information about points of interest in the area
• Follow emergency and safety procedures
• Contact customers to deliver requested wakeup calls
• Provide customer service
• Maintain an inventory of vacancies, reservations and room assignments

Supervision

3-4 people

Government programs

Recognized employer

Experience

1 year to less than 2 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)

Support for Indigenous people

Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)