• Education : Secondary (high) school graduation certificate
• Experience : 1 to less than 7 months

Work setting

Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients / guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Computer and technology knowledge

Word processing software

Work conditions and physical capabilities

• Attention to detail
• Work under pressure
• Tight deadlines

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Support for persons with disabilities

Offers mentorship, coaching and / or networking opportunities for persons with disabilities

Support for newcomers and refugees

Supports newcomers and / or refugees with foreign credential recognition

Support for youths

Offers mentorship, coaching and / or networking opportunities for youth

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
• Work Term : Permanent
• Work Language : English
• Hours : 32 to 40 hours per week