• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week
• Education :
• Expérience :

Education

College / CEGEP

Work setting

• Remote location
• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Prepare and submit reports
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Address customers' complaints or concerns
• Train or assist in the training of other workers
• Take, cancel and change room reservations
• Receive and record bookings for package tours
• Provide information on hotel facilities and services
• Provide information regarding features of rooms, service of hotel and points of interest
• Develop and implement policies and procedures for daily operations
• Assist clients with check-in procedures for accomodation and / or transportation

Supervision

3-4 people

Computer and technology knowledge

MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

3 years to less than 5 years

Other benefits

Free parking available

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities