Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers.

The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Utilize Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Keep the work, storage and store areas clean and safe at all times by performing general housekeeping as required, including sweeping, mopping and dusting.
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• Assist in inventory and purchases of store supplies as requested.
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Superior customer service, organizational and interpersonal skills.
• Typically requires 1 to 2 years of experience in a related industry.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment :

• Unavoidable exposure to dangerous or unpleasant environmental elements such as noise, dirt, dust and vibration.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers, freezers and outside).
• Providing service to several people or departments, working under many simultaneous deadlines.
• May be required to wear cumbersome protective clothing or equipment.
• Required to lift, carry or handle heavy objects.

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.