• Work Term : Temporary
• Work Language : English
• Hours : 14 to 20 hours per week
• Education : Other trades certificate or diploma
• Experience : 2 years to less than 3 years
• Medical office assistant / specialist
• Medical reception / receptionist
• or equivalent experience

Work setting

• Private sector
• Urban area
• Physician's office
• Medical clinic
• Hospital / medical facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Type and proofread correspondence, forms and other documents
• Perform general clerical duties
• Order supplies and equipment
• Maintain inventory of equipment
• Collect statistics
• Clean and maintain equipment
• Organize and maintain inventory
• Operate and maintain sterilization equipment and instrumentation for re-use according to standardized safety practices
• Reassemble equipment and assemble packs of sterile supplies and instruments for delivery to hospital departments

Certificates, licences, memberships, and courses

• First Aid Certificate
• CPR Certificate

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Word processing software
• MS Office
• Accounting software
• Electronic mail
• Spreadsheet
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows

Technical terminology

Medical

Security and safety

• Bondable
• Confidential security clearance
• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity
• Initiative
• Accurate
• Client focus
• Dependability
• Judgement

Screening questions

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Financial benefits

Bonus

Other benefits

• Learning / training paid by employer
• On-site amenities