It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.

How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver it’s all possible because of our people .

So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you too.

Description

Location : Richmond, BC Shift : Monday to Friday, 6pm to 2am, with half hour unpaid break. 37.5 hours per week. Pay-rate : $20.

31 / hour + $1.05 pay equity, top-rate $28.05 (after 24 months)

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion.

The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

Responsibilities

Excel spreadsheet, data entry of outbound freight

Imaging BOL's and DR's

Updating GUI as required, creating manifests, other functions as required

Verification of carrier paperwork inbound against load sheets

Scanner control maintenance

Pulling detailed / quality service reports, manually entering proof of deliveries

Communication with LTL Freight drivers

FMR Data Entry

Verification of Scan reports against loaded outbound trailers, prior to load departure

Accurate documentation and communication of any LTL and OS&D freight

Loading scanning and logging resolution freight

Must be able to handle high volumes of incoming / outgoing resolution calls and emails

Check In / Check Out

Lifting up to 50lbs frequently, 70lbs occasionally

Other duties as assigned

Additional Responsibilities

Education

Experience

3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)

3 months experience troubleshooting for scanners and printers

Skills

Operations ProceduresDocument ManagementComputer Operations Standards and Procedures

Physical Efforts

Physical Efforts-SittingPhysical Efforts-WalkingPhysical Efforts-Visual strain

Mental Efforts

Mental Efforts-Concentration on precision workMental Efforts-Attention to Details Required

POSTING DETAILS

Location : 541 - Richmond

Working Conditions : Warehouse Environment; Office Environment

Posting Number : R24-069