OS&D Clerk

Company : Thomas, Large & Singer Inc.

Location : Markham, Ontario

Industries : Consumer Packaged Goods, Logistics,Distribution, Retail

Job Type : Full Time Employee

Years of Experience : 1-2 Years

Education Level : University or College

Job description :

Thomas, Large & Singer Inc. is a leading provider ofcomprehensive value chain solutions to leading consumer packaged goods brandsin the Canadian market as well as broker management services and private labelbrokerage services.

Our dynamic team is growing. Currently, we require theservices of a strong OS&D Clerk .

Reporting directly to the Associate Director, Credit &Trade Deductions, the OS&D (Overages, Shortages & Damages) Clerk willbe responsible for working with a team to resolve all overages, shortages &damages claims and investigations on behalf of the organization.

Thisindividual will be required to work with all internal departments as well asretailers, carriers, brokers as part of regular investigations.

This roleimpacts all areas of the business and requires a high level of attention todetail. The role will be based our of our Markham office.

Responsibilities include :

• Manage a high volume of OSD&D items and provide aresolution to retailers, carriers, customers etc. as well as internal teams,brokers.
• Liaise with different internal departments, external clientsand brokers
• Investigate claims for refusals, overages, shortages,damages to find root cause
• Work with all carriers, warehouse and internal teams toresolve issues
• File claims with carriers
• Ability to be resources and proactive in dealing with issuesthat may arise
• All duties are extremely critical, time sensitive andrequires a high level of diplomacy
• Maintain clear documentation for all claims &investigations
• Ensure compliance with company processes & procedures

Required Skills :

• Minimum 1 year OS&D experience, preference in thetransportation industry
• Ability to work effectively in a team environment
• Ability to work effectively under pressure
• Strong multi-tasker with ability to prioritize andre-prioritize as task importance changes
• Strong Microsoft Excel skills vlookup, pivot table ect.
• Strong problem-solving skills. Ability to be creative andinnovate in solutions.
• Ability to perform in a fast-paced environment
• Excellent verbal & written communication
• Team player with a can do attitude

What’s In It For You :

• Great team dynamic and a tight knit company culture. One ofthe most important factors in choosing your next role is the people you workwith and our people are AWESOME!
• Flexible work environment. Ability to work from home 2-3days per week.
• Competitive compensation package (salary & bonus). Weget it money isn’t everything, but it’s still a very important factor.
• Benefits Health & Dental, Life Insurance, DisabilityInsurance, Parameds Massage!
• Pension Matching (after 1 year employees put in 5% and TLSmatches with 5%)
• Tuition and professional fees reimbursement.
• Summer Hours Program who doesn’t want to leave early onFridays to spend more time with friends and family while the sun is shining.

We thank all applicants for their interest, however, onlythose selected for an interview will be contacted.

Thomas, Large & Singer welcomes and encouragesapplications from people with disabilities. Accommodations are available onrequest for candidates taking part in all aspects of the selection process.

About Us

Thomas, Large and Singer Inc. provides Canada wideconsolidated distribution services to many leading brands. Combined logisticsallows these brands to take advantage of TLS’ warehousing and freight synergieswhile the brand owner maintains control of their pricing, sales and trademarketing plans.

TLS’ proprietary IT systems allow each brand owner real timecontrol of their strategies in the Canadian market. Complementing our valuechain services are TLS’ branded broker management services that act as a manufacturer’sNational sales leader in Canada, supporting the manufacturers stated in-marketgoals and objectives through the support of a branded sales broker.

TLS alsoprovides sales brokerage services to companies wishing to supply private labelproducts to Canada’s retail grocery chains.

TLS has been servicing the needs ofthe Canadian consumer for over 100 years.

To find out more, please go to our website www.tlscanada.com