Peer Outreach Worker

Peer Outreach Worker

Offer parameters
Pacifica Treatment
$20 an hour
Vancouver, British Columbia, Canada

Woke Type

full-time

About

Pacifica Treatment Centre

Pacifica Treatment Centre (Pacifica), founded in 1977, is an innovative charitable sector society that provides gender-inclusive in-residence treatment and community-based supportive recovery-focused services for individuals experiencing challenges associated with problematic substance use, in conjunction with concurrent mental health concerns and trauma.

Pacifica provides a comprehensive range of services designed to support personalized recovery goals, enhancing the quality of life and well-being for individuals.

Our offerings include :

  • Pre-engagement services and system navigation
  • Orientation programs
  • Primary treatment with a 27-bed in-residence facility
  • A stabilization program featuring 8 in-residence beds
  • Programs focusing on resiliency and trauma
  • Integrative wellness initiatives
  • Continuing care support
  • Alumni services

At the core of our approach is an interdisciplinary team that employs a trauma-informed therapeutic community model. This approach empowers individuals to take charge of their recovery journey, fostering self-discovery, self-empowerment, and self-actualization.

We achieve this through a combination of therapeutic counseling, educational initiatives, and supportive services, all aimed at strengthening not just the individuals but also their families and communities.

Our Philosophy

Pacifica respectfully acknowledges that we provide services in the unceded traditional and overlapping territories of the Coast Salish peoples, including the territories of the Skwxwú7mesh (Squamish), xʷməθkwəy̓əm (Musqueam), and Səl̓ílwətaʔ / Selilwitulh (Tsleil-Waututh) Nations and strive to do so with a collaborative spirit of reconciliation, respect and honour for the land, its peoples and their ancestors.

Pacifica embraces the values that support gender equity; anti-oppression; anti-homophobia / anti-transphobia; the elimination of stigma;

sex-positivity; access for people with disabilities; anti-harassment and workplace violence; and anti-racism.

Nature and Scope of Work

The Peer Outreach Worker (POW) plays a vital role in supporting clients on Pacifica's waitlist, promoting recovery readiness, and ensuring a welcoming, safe environment as clients transition into the treatment program.

Reporting directly to the Pre-Engagement Coordinator, the POW’s responsibilities encompass outreach, education, and practical support to facilitate client engagement and preparation for intake.

Illustrative Examples of Work

  • Client Outreach & Support : Contact clients on the waitlist to provide an overview of Pacifica’s services, introduce the Pre-Engagement Program (PEP), and offer emotional and practical support.
  • Individual Check-Ins : Conduct regular check-ins with waitlist clients for goal-setting, emotional support, and planning.
  • Intake Day Support : Welcome clients on intake day to facilitate a seamless transition from the Pre-Engagement Program to Pacifica’s on-site treatment program, including case management support (e.

g., medication transfers to Pharmasave).

  • Facility Tours : Lead tours for waitlist clients to familiarize them with Pacifica’s facilities.
  • Group Facilitation : Assist the Pre-Engagement Coordinator in running the weekly PEP Support Group (both on-site and virtual).
  • Appointment & Resource Access : Support waitlist clients in attending appointments and accessing community resources as needed.
  • Program Feedback : Distribute satisfaction surveys post-PEP completion to gather client feedback.
  • Record Keeping : Maintain documentation of client interactions, including case notes, impact stories, and engagement metrics.
  • Psychoeducation & Skill-Building : Collaborate with the Pre-Engagement Coordinator to deliver addiction recovery-related psychoeducation and develop emotional coping skills through presentations, demonstrations, and practice.
  • Program Preparation : Introduce clients to Pacifica’s program outline, policies, and procedures to ensure they are well-prepared for intake.

Please note that this is not an exhaustive list and may be modified through mutual agreement.

Minimum Qualifications

  • Lived experience with recovery and / or intersecting inequities (required)
  • Ability to effectively deal with stress.
  • Demonstrated commitment to supporting individuals from an enhanced quality of life and well-being approach.
  • Proficiency in conflict resolution, de-escalation techniques, and non-violent communication methods.
  • Commitment to Pacifica’s philosophy of anti-oppression, equity, diversity, and inclusion.
  • Certificates in CPR, First Aid.
  • Ability to communicate both verbally and written in English.
  • Must be proficient with computers.
  • Must have the physical abilities to perform the duties of the job (be able to stand / walk for long periods of time).
  • Detail oriented, reliable, and responsive.

Pay and Hours : $20 / hour. Days / hours can be flexible to suit the needs of the successful applicant and the Pacifica program.

Start Date : As soon as possible

Apply Today : Email your resume to [email protected]

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