The Opportunity

This opportunity offers a PERMANENT, FULL-TIME position with exclusive day shift. This organization conducts closed-door pharmacy operations, operating from 9am to 5 pm, Monday through Friday .

Dedicated to delivering outstanding patient care, this specialized pharmacy focuses on assisting individuals in securing the necessary coverage to access medications that can enhance their quality of life.

Position Description

• Managing patient and drug information files, ensuing accurate and up-to-date information before filling a prescription.
• Entering prescriptions into Kroll
• Establish communication with patients, prescribers and healthcare professionals to provide comprehensive support throughout the treatment journey.
• Verify and investigate insurance coverage and benefits, addressing eligibility, co-payments, deductibles, and special authorizations.
• Collaborate with public and private insurers and patient assistance programs to determine coverage options.
• Communication medication deliveries with patients
• Manage inventory stock
• Ensure timely completion and submission of necessary paperwork
• Handling patient inquiries with professionalism and referring to Pharmacist when patient requires counselling
• Maintaining a clean and organized dispensary environment

Experience

• Minimum of 1 year experience as a Pharmacy Assistant or Reimbursement Specialist
• Proficiency with Kroll a strong asset
• Experience with patient support programs an asset
• Proficiency with MS Office and G Suite

Qualifications

• Excellent customer service skills
• Fluent written and oral English communication skills
• Relevant experience as a Pharmacy Assistant or Reimbursement Specialist

Education

• High school diploma or equivalent
• Completion of post-secondary education a strong asset