Production Coordinator
Offer parameters
Labelink
Guelph, ON, CA
Woke Type
full-time
About
- Plan, co-ordinate, and control the operational and administrative activities of this business unit. Create a valuable link between customer and the company in understanding their product requirement and contributing to customer satisfaction.
- The Production Co-ordinator co-ordinate orders from data entry to following-through to scheduling , pre-press and shipping, quotations to customers, along with invoicing and credit card processing of COD customers.
- Receive calls from customers and provide responses and solutions to general and specific inquiries.
- Respond to customer, product and order inquiries from the sales representative and also provides updated information on customer issues.
- Obtain and or verify pricing / estimates independently and / or as necessary prior to confirming with customers or sales representative, to aid in the assurance that the business is profitable.
- Enter orders into Labeltraxx and maintain and update all activities right through to shipment of the job. Ensure data within (Labeltraxx) is up to date in relation to customer / supplier and product information.
- Review customer purchase orders and cross references with the estimates to ensure pricing and components are correct.
- Plans for and purchases material for on-time delivery to the customer.
- Manage customers by resolving concerns and if necessary, escalate to management and / or the sales representative if required.
- Prepare customer invoices from job tickets and e-mail / mails billing to the customers. Provides credit card link for credit card paying customers.
- Learns and become knowledgeable on the quality management system.
- Perform any other operations-related work assignments as requested by management or the sales representative.
- Follow estimates inbox and prepare estimates on sales / customer requests
- Maintain BOM for plant supplies and issue POs to suppliers as required.
- Comply with all job specific quality operating procedures necessary for ensuring accuracy in processing and entering orders.
- All other job duties as assigned.
Comments
Welcome to utiljob comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations,
you may see comments from our Community Managers.
Sign up to post
Login to display more comments