Job Details

Description

Make an impact with our Administration team as a Receptionist. This diverse team of professionals directly contributes to the success of the firm by supporting internal and external clients.

As a trusted advisor, you’ll ensure the efficient and effective operation of our business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada.

Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

Receiving and managing calls

• Answer and direct telephone calls and requests for information to the appropriate person in a professional and courteous manner;
• Provide outstanding telephone service.

Reception and customer service management

• Greet visitors and answer questions as required;
• Direct visitors to the appropriate location and provide them with the necessary documents;
• Work with office staff to improve speed and efficiency of service;
• Ensure that the office is open in the mornings and protected against break-ins during lunch hours, staff absences and after hours, unless otherwise specified.

Administrative follow-up

• Process and distribute mail daily;
• Maintain documents required for work (signs, lists, etc.);
• Provide administrative support to office staff as needed (prepare documents, make calls, etc.);
• Prepare the office meeting room prior to meetings and clean it up afterwards;
• Assists in sending and transmitting faxes, photocopies, signs, messages for employees, management, etc;
• Report problematic events or questions to management;

All other related tasks.

Skills and Experience

• Dynamic, efficient and able to work as part of a team;
• Superior written and verbal communication skills;
• Professionalism and discretion;
• Autonomy and initiative;
• Adaptability and stress management skills;
• Good judgment, effective management of priorities, organizational skills;
• Openness to criticism.
• Excellent knowledge of French and English (spoken and written);
• DEP in secretarial studies or any combination of relevant experience and training.
• 3 years' experience in a similar position.
• Bilingualism in French and English.
• Proficiency in Microsoft Office suite.