As a Regional Manager, you will be responsible for driving sales, profit, and overall success across multiple locations (approximately 13 stores), including retail, lab, and doctor services.

Your focus will be on delivering an exceptional customer and patient experience while leading and supporting store teams to meet and exceed goals.

You'll play a key role in growing market share and ensuring consistent operational excellence.

Key Responsibilities :

• Coach and mentor Store Managers to achieve business goals and implement best practices.
• Manage team performance to ensure targets are consistently met or surpassed.
• Recruit and hire top talent, ensuring timely placement for all open positions.
• Build a pipeline of internal and external candidates ready for future roles.
• Analyze business performance and develop action plans to drive results.
• Ensure the region meets key performance indicators, focusing on quality and improvement.
• Manage profits, expenses, and company funds responsibly.
• Oversee workforce management activities in line with company policies and brand guidelines.
• Ensure operational execution meets company standards and guidelines.
• Protect company assets by ensuring policies and procedures are consistently followed.
• Lead by example, ensuring a consistent and high-quality customer experience in all stores.
• Support team growth by creating individual development plans and encouraging personal accountability.
• Provide on-the-job training and support to Store Managers.
• Create an inclusive and inspiring work environment that reflects the company’s values.
• Implement and maintain approved safety programs.
• Be available on weekends and evenings as needed to support the business and ensure goals are achieved. Qualifications :
• High school diploma or equivalent.
• 2+ years of multi-unit retail experience.
• 5+ years of management experience.
• Proven track record of achieving positive results and growth.
• Strong business, financial, and operational analysis skills.
• Knowledge of retail operations, processes, and policies.
• Proficiency in Microsoft Office and basic math skills.
• Ability to travel up to 80%, including weekends, and work in stores during busy periods. Preferred :
• College degree or equivalent experience.
• Previous leadership experience in retail or customer service.
• Knowledge of optics and merchandising is a plus.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly

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Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity.

It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy.

Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.