Job Details

The ideal candidate will have :

• Post-secondary diploma or certificate in related field is an asset
• 1-2 years relevant experience working in a fast paced office environment
• Experience in the hotel or hospitality industry, meeting planning or convention servicing background preferred
• Excellent organizational skills with a high level of attention to detail, and the ability to manage and prioritize multiple tasks
• Superior communication, interpersonal and customer service skills
• Ability to work independently in a multi-task environment, as well as within a team environment
• Highly proficient in MS Office Suite, particularly working excel spreadsheets and various databases / CRMs
• Uphold our service standards, ensuring all guests have a positive experience while in our building and while interacting with our staff
• Promote and actively participate in the health and safety culture, providing a positive workplace environment for all employees, contractors, clients and patrons
• Professional, well-organized, able to maintain confidentiality and able to work well both independently and within a collaborative team environment
• The ability to adapt well to change and new ideas that are introduced
• Always maintains professional appearance and attitude
• Expectation to respond to client and supplier inquiries within 24 business hours
• Skill set in a venue management system considered an asset
• Ability to function under pressure

About Us

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre.

We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour.

And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact.

While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians.

The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact.

As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.

8 million visitors every year.

How To Apply

If this role piques your interest, please submit your cover letter and resume no later than October 15, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Apply Here

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