SUMMARY OF RESPONSIBILITIES :

• Coordinate pilot and cabin crew onboarding and offboarding processes by collaborating with HR, Flight Operations, Client Solutions, and IT departments.
• Facilitate the issuance of company materials such as Crew IDs, Uniforms, Business Cards, etc.
• Ensure the validity of pilot records, including Passports, Crew IDs, and other necessary documents.
• Plan, coordinate, and book flight crew simulator training and supplementary training with external training providers and facilities.
• Review and manage the master training schedule to ensure timely completion of required training for crew members.
• Communicate with pilots / crew to confirm availability and attendance for training, rescheduling as necessary.
• Generate and Training and Checking Authorization (TCA) for training events,distribute to training providers and crew, store to SP and document in DM
• Provide regular updates and visibility to the training schedule, communicating any changes to the different stakeholders (crew, clients and management).
• Manage TSA requirements and triggers related to crew training.
• Input and maintain pilot training events in FOS to capture all pilot duties accurately and completely
• Compile and review feedback from pilots on training providers and training issues to improve training programs.
• Build and maintain relationships with training providers to identify new training opportunities and improve existing programs.
• Collaborate on the contract pilot process, including reviewing documentation, enrolling in training courses, coordinating flight support, and handling invoicing.
• Bring new ideas, tools, and processes to enhance crew support and training operations.
• Complete other administrative duties as assigned.

QUALIFICATIONS AND SKILLS REQUIRED :

• Bachelor's degree in Aviation Management, HR, Business Administration, or related field.
• Previous experience in aviation crew support, training coordination, or related roles.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Proficiency in scheduling tools, online platforms, and MS Office Suite.
• Creative mindset with a strategic approach to problem-solving.

Benefits : Our include but are not limited to :

• Hybrid working arrangements
• Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plans
• Employee assistant program
• Group retirement savings plan with company matching contribution
• Paid time off including sick days and personal days
• Employee Referral Program
• Continuing Education Program
• Service Awards