Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people they are at the forefront of everything we do.

Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun . then please keep reading!

Our Perks :

• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee / latte machine
• 4-day in-office work schedule Monday through Thursday with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning / Access of Samsung U for 24 / 7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

The Direct Ship Logistics Specialist will manage and monitor the overall logistics process of Inbound containers and full trailers, of goods to our various customers, warehouses, stores and cross-dock / distribution centers for Digital Appliance Products.

The position will be responsible for supporting the order creation and maintenance process, conveyance tracking, alignment of lead-time requirements and successful delivery of goods within the parameters of the orders received from the customer, our standard lead times from point of origin, and our internal order management policies.

The overall goal of the position will be to provide excellent operational efficiency within the order management process for the purpose of minimizing loss, reduction / avoidance of extraneous logistics costs, while realizing the successful delivery of goods within the weekly expectation of forecasted planning and customer Requested Delivery Date.

Role and Responsibilities

Essential Duties and Responsibilities :

Act as the SPOC (Single Point of Contact) for all Direct Ship enquiries, reporting, alignment of expectation and conveyance current location / real-time performance against Lead Time expectation) from both internal and external partners (e.

g. Supply Chain Management groups, Divisional Sales and Marketing, Customer receiving points, Freight Forwarders and carriers, Corporate Support groups, origin and factory).

• Maintain, as required, the internal system (SAP ERP) orders, customer data and lead time tables specific to Direct Ship Program, which may include :
• Customer Purchase Order and Sales Order mapping / maintenance.
• System data related to Customer Routing Requirements.
• TiHi and specialized pallet configuration data by each partner’s specification.
• Liaise with origin and factory points of contact to ensure 100% compliance with above requirements by each account and product group within the scope of Samsung Canada’s business model.
• Monitor and report in real time on current status of direct ship orders inbound to customer and relay information to all concerned parties as detailed in internal / external partner groups per above.
• Actively pursue cost-avoidance and reduction options within the Direct Shipping modalities and provide guidance on preferred carrier, Inter-modal routes, container yard handling, storage and delivery options among other key handling points from origin (Purchase Order point) and delivery (Final Mile to our business partners’ various locations), inclusive of demurrage, detention, pre-pull, rail charges, drayage and storage items.
• Manage Diversion Requests for inbound conveyance that needs to be re-aligned to our own distribution center receiving points as required.
• Review Inbound Standard Lead Times and work directly with our internal Logistics company on challenge resolution, opportunities for improvement, and maintenance of on-time / right quantity, while reducing Cost of Poor Quality.
• The role will be responsible for providing expertise and direction in the Inbound ERP and freight forwarder system usage outward to our internal customers as well, inclusive of training support and workshop / weekly meeting participation.
• Ad-hoc reporting and various duties as required.

Skills and Qualifications

Education :

• University-level related accreditation.
• Membership in good standing with an accredited supply chain / logistics designation or similar is preferred. (P.Log, CITT / CCLP or similar)

Knowledge :

• SAP / ERP competency required.
• Intermediate MS Office (Excel, PowerPoint).
• Professional working knowledge of Global Freight Forwarding and Inbound Logistics experience.
• Well-versed in Transportation Law, Incoterms and Inter-Modal usage in Canada.
• Experience in a relatable consumer market and SKU mix in Canada.
• Data retrieval and manipulation experience with demonstrable, verifiable output and report creation.
• Ability to provide & implement cost reduction methods, to keep year over year logistics cost low.

Experience :

• Minimum 3 years logistics experience working in freight forwarding, Inland and Ocean transportation environment.
• Freight forwarder management, negotiation, and customer service skills.
• Ability to work with minimum supervision.
• Proven ability to understand / control / improve / avoid issues related to inbound and direct-shipped goods, including but not limited to :
• Negotiation skills / best practices leadership experience concerning reduction and avoidance of related inbound logistics costs (e.

g. demurrage, detention, pre-pull, rail charges, drayage and storage items), as well as associated costs within trailer-drop programs, container direct shipments and related customer-based cost avoidance while realizing revenue achievement versus target on a daily / weekly / monthly basis.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate.

Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.

If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

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