Passionate about customer service? Randstad has the perfect role for you in Belle River, Ontario in Essex County!

As a Support Service Coordinator - you would be a key contributor to assist in developing leads for contractors for snow removal and ground maintenance for various accounts.

Our client is seeking a confident service partner, required to work onsite and assist the team in confirming service providers, and helping to produce the necessary documentation to support logistics and administration.

Advantages

• Competitive wages - $23.00-25.00 / hour depending on experience
• Working fully onsite with a supportive team
• Possible contract-to-hire for the right employer
• Great working environment and culture

Responsibilities

Duties for the Support Service Coordinators :

• Manage and coordinate vendors and arrange for planned and preventative service as required
• Will be making outbound phone calls to find service partners, getting leads for the Sourcing Specialist
• Working with customers and dispatching maintenance workers for grounds cleanup or snow removal
• Hours : 11am-7pm, and 8am-5pm EST, flexible to work on Saturdays, occasional Sundays
• Fluency in French is an asset but not required

Qualifications

• 1-2 years of customer service experience (training will be provided)
• Exceptional analytical, troubleshooting and problem-solving skills
• Strong interpersonal skills, organization, time management skills and computer skills.
• Knowledge of service technicians or ground maintenance dispatch is an asset (but not required)
• Working knowledge of MS Office Suite and MS Teams,. Knowledge of Salesforce is an asset

Summary

If you are interested in being considered for the Support Service Coordinators and would like to apply, please follow the How to Apply steps below.

How to apply :

1) Respond directly to this job posting by registering and applying to the posting directly at : www.randstad.ca

2) Please also directly email [email protected] with the title "Support Service Coordinators"

Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.