Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Experience
2 years to less than 3 years
Health benefits
- Health care plan
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 37.5 hours per week