Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Experience
7 months to less than 1 year
Durée de l'emploi : Permanent
Langue de travail : Anglais
Heures de travail : 35 hours per week
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