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Mercedes-Benz Richmond is currently looking to fillthe position of WarrantyAdministrator.

Essential Duties :

• Assesscodes, prioritize and dispatch work for shop to essential duties, invoice and submit all warranty claims, and maintain warranty controland rectify warranty schedules for the accounting department
• Ensurewarranty return parts are properly tagged, shelved, and secured
• Sortand ship warranty parts returns when necessary, and report paymentdiscrepancies to the Service Manager
• Informstaff of warranty procedure changes and maintain files
• Otherduties as assigned by manager

All successful applicants must possess the following qualities :

• Post-secondarydiploma / degree in any discipline or equivalent experience
• Aminimum of 2 years’ warranty experience
• Basicknowledge of or the ability to understand the mechanics of a vehicle
• Excellentinterpersonal, presentation and relationship building skills
• Strongorganizational and prioritization skills with the ability to multitask
• Strongattention to detail
• Excellentwritten and oral communication skills
• Desireto exceed customer expectations